I was wondering...
Q. Will I need to provide anything?
A. No, although if you book a manicure two chairs would be helpful. Depending on the treatment I may need access to electrical sockets, hot running water, and a suitable place to empty used water. [back to top]
Q. What if I have an illness or medical condition?
A. Check the treatment information pages for a list of contra-indications. If you are in any doubt that a treatment may be suitable for you, plase call, or obtain a doctors note prior to booking. [back to top]
Q. Are you qualified and insured?
A. I am fully qualified and insured to carry out all treatments that I offer. I have a BTEC National Diploma in Beauty Therapy Sciences, a VTCT Level 3 for Reiki Practitioners, and a Diploma in Crystal Therapy. I also have a VTCT Level 3 Diploma in Health, Safety, Security and Employment Standards. [back to top]
Q. Why am I sometimes directed to a voicemail service when I call?
A. You have either called outside of business hours (10am-9pm), or I am in a treatment. To ensure that clients recieve a relaxing professional service, calls will not be answered whilst a treatment is being carried out. You have the option to leave your name and number, and I will get back to you as soon as I am free, or you can contact me via e-mail if you would prefer. [back to top]
Q. I subscribed to the Divine Beauty e-mailing service, why haven't I received any e-mails?
A. Check your junk or spam folder. To prevent this from happening add email@example.com to your e-mail contacts. Depending on your computers settings the e-mails may have been marked as spam, possibly due to them having a signature containing a link. [back to top]
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